IT Support

IT SUPPORT

WE TAKE CARE OF THE BORING STUFF, SO YOU CAN FOCUS O WHAT'S IMPORTANT

ALL DEVICES SUPPORTED & MONITORED

With an IT team that’s able to provide support for numerous operating systems, as well as any type of device your staff are using, you’ll be able to BYO software & hardware.

Two Service Options. No Hidden Fees.

You can choose to be supported on a per-hour basis on a fixed rate, or enjoy unlimited support, charged per person, per month. This way, there’s no hidden fees, and no bill shock at the end of the month.

Ultimate Scalability

You’ll be able to scale back and forth the amount of people covered as part of your service, as well as cycling in and out features such as cloud backup, credential monitoring and advanced firewall maintenance.

Quick Response Time

Our aim is to respond to all queries within one hour, with a four hour average resolve time, reducing any unnecessary downtime and stress in your business.

options

UNLIMITED

*Per month

  • Quick Support
  • Monitoring
  • Basic Security per Device

ON DEMAND SUPPORT

  • Per person Support
  • Quick Support & Monitoring
  • Device Support
  • Software Support

CHOOSE YOUR
ADD-ONS

Antivirus a must for every organisation and is an excellent option for the small getting started organisation that doesn’t have a lot of intellectual property to keep safe.



By backing up your data to a secondary cloud, you'll no longer need to maintain any form of local storage, meaning the associated inefficiency, space limits and risk of corruption or theft are all but removed.

For the organisation medium to large; or that has a lot of valuable intellectual property to keep safe. Firewalls like antivirus need to be regularly updated with the latest rules and security policies to be effective.

This service helps identify data breaches and identify theft by scouring the Dark Web (everywhere Google isn’t) with sophisticated intelligence that proactively monitors for your organisations compromised or stolen data.

Business continuity describes a set of systems that ensure your business recovers quickly and effortlessly from a disaster event. This type of event could include fire, theft, flood, data breach, external hack or ransomware hack.

WHY CHOOSE CROFTI? 

With deepening global data security concerns, now is the perfect time to invest in IT Support for your business. At CROFTi, we do things a little differently.

Unlike a typical managed service provider, we don’t charge on a per-device basis, so you’ll never be disadvantaged for having multiple devices. Each member of your team is free to connect at many phones, PC’s, tablets, laptops and any other devices they use – if it’s connected, it’s covered.

Utilising an IT Support service allows you to significantly alleviate the stress, frustration and wasted time in your day, getting back to what’s important: the day-to-day running of your business. You’ll have more time to look after staff, source new customers and keep existing customers happy.

OUTSOURCING YOUR IT MAKES EVERYTHING EASY

If you’re tempted to handle all of your IT tasks in-house, know that it takes time-years, realistically – to truly master IT and its role within the modern business. Beyond this, it’s an industry constantly evolving, and keeping up with new features, updates and trends can be exhausting. The technicians and specialists at CROFTi have spent their whole careers perfecting IT strategies and mastering the safe and efficient use of technology within businesses like yours. As genuine IT experts, we’d love to share our experience and expertise with you.