Access authentic choices in IT Solutions

At CROFTI, we’re all about maximum expediency and are focused on your bottom line. However, we’re anything but conventional in our approach to getting you to the place where you need to be. Our IT specialists offer a suite of support services and strategic insights on the most viable solutions in cybersecurity –– to protect & maintain both your business and that of your client’s. 

Your selection in security & support

You make the decisions and we deliver: 

If it’s connected, it’s covered AND it’s secured. Yes, you’ll benefit greatly from expert advice, but the ultimate choice in security & IT solutions will always belong to you. Plus, we won’t ever leave you hanging. Our aim is to respond to all queries within one hour, with a four hour average resolve time. This reduces any unnecessary downtime and stress in your business.

IT Support

Our IT Support package is the result of what business want. No surprises, no complicated line items you don’t understand, no restrictions on the technology you want in your business! Because it’s based on the number of users, it’s as flexible as your business needs to be and there’s no limit to how many support requests you make. Yes, there IS a better way!

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Backup & Disaster Recovery

We recognise that some businesses can withstand being offline for a day or two, while others simply can’t afford to be offline for more than 15 minutes! So we offer a suite of services at different price-points and our disaster recovery plans provide even more peace-of-mind. Get proactive about data protection and cybersecurity before it’s too late!

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Virtual CIO

What is a CIO? They’re in charge of the IT strategy and systems required to support company objectives. Most small and medium business don’t have (and don’t need) a full-time CIO. But they do need someone to help develop the technology strategy over the long-term. Our Virtual CIO service embeds an individual from CROFTI within your organisation–– to understand its current AND long term goals. Let’s look at the bigger picture, together.

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Forensic Investigation

Like a Sherlock Holmes for your systems, CROFTI can help you investigate materials found in your computers and digital systems. This can not only assist in instances of criminal activity/court cases but can also uncover the areas where you most need protection. If you’re looking for a cybersecurity sleuth, our team can facilitate a forensic investigation for you and/or your business. Sometimes you just have to go deeper.

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TRIBU Intelligent Helpdesk

We know the struggle of running an IT helpdesk –– that’s why we bring you TRIBU! An AI solution that fits with your existing IT Helpdesk, it makes your job easier and your customer experience amazing! But it’s much more than just a piece of technology, TRIBU is a way of life! The TRIBU Membership includes access to an exclusive group of people who are impassioned and empowered by tech. Let’s change the world; one customer at a time.

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Total freedom with complete peace-of-mind

We’re multiple device-friendly

Unlike a typical managed service provider, we don’t charge on a per-device basis, so you’ll never be disadvantaged for having multiple devices. Each member of your team is free to connect as many phones, PCs, tablets, laptops and any other devices as they like.

Ultimate scalability

You’ll be able to scale back and forth the number of people covered as part of your service. This is a well as cycling in and out features such as cloud backup, credential monitoring and advanced firewall maintenance.

Business Continuity + Disaster Recovery

Business continuity describes a set of systems that ensure your business recovers quickly and effortlessly from a disaster event. This type of event could include fire, theft, flood, data breach, external hack or ransomware hack.

Cloud Backup

By backing up your data to a secondary cloud, you’ll no longer need to maintain any form of local storage. This means the associated inefficiencies, space limits and risk of corruption/theft are all but removed.

Advanced Firewall Maintenance

Advanced Firewall Maintenance is for the organisation that is medium to large in size –– or that has a lot of valuable intellectual property to keep safe. In order to be effective, these systems need to be regularly updated with the latest rules and security policies.

Credential Monitoring

This service helps pinpoint data breaches and identify theft by scouring the Dark Web (everywhere Google isn’t). Credential Monitoring uses sophisticated intelligence that proactively monitors to protect your organisation from incurring compromised or stolen data.

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A Job Well Done

See what our clients are saying

We’re invested in your success story but you don’t just have to take our word for it. It’s clear that a strong portfolio speaks for itself. Take a look at our past projects and read our client testimonials.

Forward Ink is an Australian owned and operated company specialising in Inkjet Cartridges, Toner Cartridges and consumables for Printers, Photocopiers and Facsimile Machines. Their primary focus is on providing a great service. However, to do this they needed to upgrade their sales systems and order tracking. We began by integrating all software and implementing appropriate data sharing. We soon identified opportunities for innovation across-the-board.

Process & System Reviews

For several years now, we have enjoyed a very rewarding working relationship with Holmwood Highgate. They are a family-owned business, in operation for over 40 years. When the organisation first contacted our team at CROFTI there was a very real need to innovate. Naturally, we introduced our unique brand of strategy. This included upgrades to their server infrastructure, email/data and key tech systems. However, we didn’t stop there.

IT Support

Fit Education (formerly known as Fitnance) is a Registered Training Organisation (RTO no. 32155) and is registered with the Australian Skills Quality Authority (ASQA) to provide national competencies from the SIS Sport, Fitness and Recreation Training Package. Fit Education was established in 2004 and has built a reputation as an industry leader in fitness education. They have a team of over 50 years of knowledge and experience in all aspects of the fitness training industry.

Process & System Reviews